Although there was only a small group of approximately 30 people in attendance you were committed to finding the right balance of activities and free time and your knowledge of the island meant that the restaurants used were of a very standard but in keeping with the traditional Maltese hospitality and service that was expected.
The VIP's were delighted with the friendliness of you and Antje and the fact that nothing seemed too much went down a treat with everyone. My only issue is that I cannot use you more often, if only all my clients wanted to visit Malta!
I had the pleasure of working with Warren and Debbie Zahra and their team at Alpine Sterling Destination Management Company over the three years of planning our Advisor Rewards program in Malta.
Alpine’s knowledge of unique locations and experiences helped make the program an extremely memorable experience for our guests. From our first meeting at the site inspection to the implementation of the program they demonstrated creativity, patience and definitely showcased their experience.
While onsite in Malta, we worked closely with Debbie Zahra, Kirsten Cassar, and Chris Brown. They were always reachable and able to assist with anything and everything that was required.
It was evident that this is a professional, cohesive, and personable team. We enjoyed a great working relationship with the team, and they ensured that things ran smoothly, which contributed to a successful program.
I am a BDD in New Jersey who recently sold a training program (and ipad meeting solution) to Bayer Healthcare Pharmaceuticals for an Oncology product launch. The program was for 300 participants, largely from outside the US, and was held in Malta in late November.
One of the individuals who was extremely helpful, and instrumental, in addressing our issue and needs was Warren Zahra from Alpine Sterling. At the time he offered to help we had not spoken to him before, and really had no idea who he was or what his role was for the event..just that he offered his assistance and was willing to do whatever he could (even fly a friend in from the UK after a stop at the apple store or take a ferry to Sicily).
I felt compelled to share my experience and interaction with Warren, and recommend him based upon his positive and unselfish approach to finding a resolution in a critical situation.
I want to say a huge thank you to you and your team for working with The Times and The Sunday Times on our first travel awards. The awards were a huge success, and our guests were so impressed with Malta."
You put together a truly incredible program that has made every single one of our planners absolutely fall in love with Malta. Everyone we met was so proud of their country, and so pleased to be showcasing it. I truly think Malta is going to be 'the' next destination.
Thank you very much for all you did to make our visit to Malta such a success. From the moment we arrived the organization was superb. It was by far the best service I have seen in many years and everyone was extremely impressed.
With nearly fifty of us and with many arriving and departing at different times it was a complex task and yet appeared truly relaxed. The result was all the members of the Royal Air Squadron agreeing that it was the best overseas trip they could remember.
I want to take this opportunity to express my appreciation for the great service and gracious hospitality your company gave us. I appreciated your flexibility in working and our good relationship during the conference, but especially in the crucial preparation period.
Every planned activity (airport transfers, excursions, evening program, gala dinner) went smoothly. Even the usual unexpected problems were solved quickly and in a professional way.
Je tiens à t' exprimer tous nos remerciements pour la qualité de ton travail à l'occassion de nos recontres territoiales. Tant dans la préparation/repérage que durant le voyage officiel, le travail accompli fut à la haueur de nos attentes.
Ta compétence, ta disponibilité et ton efficacité nous ont permis d' être sereins et ont concouru largement à la satisfaction globale témoignée par nos clients.
The Alpine Sterling ethos appears to be 'working together with clients in partnership and with a common goal to ensuring a successful event for the client with nothing ever been too much trouble to do.'
If this is their ethos then they get a gold medal from me.
We formed a fantastic partnership and I would not hesitate in using Warren and his team again.
You gave unstintingly your trime and advice throughout the planning process and the efficiency of your operations on the ground was second to none. I can tell you that the effort was noticed by us all at ABTA and also by our delegates who commented throughout on the smooth operation of the event.
Dear Warren, I would like to thank you for what has proven to be one of our best conferences, reflecting the seamless transfers, good venues and wonderful entertainment provided, not least down to your suggestions and recomendations. Most particularly I should like to thank both yourself and Debbie, for being there to provide assistance whenever we needed it.
Job done as far as I'm concerned. You and the team did a brilliant job.